Privacy Policy
1. Introduction
OneTake Crew is operated by VYW & CO. ("VYW & CO.", "we", "us", or "our"). OneTake Crew is a professional networking platform for the film industry. This Privacy Policy explains what information we collect, how we use and share it, and the choices you have. By creating an account or using OneTake Crew, you agree to the practices described here. If you have questions, contact us at support@onetakecrew.com.
2. Information You Provide
When you create an account and use OneTake Crew, you provide information such as your name, username, email address, date of birth, and (optionally) phone number, profile photo, professional and biographical details, and links. You also provide the content you create — posts, clips, images, audio, comments, polls, project details, optional location tags on your posts, and direct messages.
3. Information Collected Automatically
To operate, secure, and improve OneTake Crew, we collect limited technical, diagnostic, and usage information, recorded with your app version, device model, and OS version. Depending on your settings, this may include: diagnostics (crash reports, app launch and performance data, and other diagnostic data); product interaction and other usage activity (for example, content you view and how you interact with the app, including a record that a sponsored or boosted post was shown to you); searches you run in the app; external websites or links you open from the app; an approximate (coarse) location, rounded so that it cannot identify a precise place; and, if you provide one, a mailing address. You control this collection in Settings → Data & Privacy: there is a master switch plus a separate toggle for each category, and the more sensitive categories — approximate location and mailing address — are off by default. This is separate from any precise location you deliberately attach to a post (see Section 2).
4. Purchases and Subscriptions
OneTake Crew Premium is an auto-renewable subscription sold through Apple. Your payment is processed by Apple, and we do not receive or store your credit card or payment details. We receive your subscription status (active, expired, or cancelled) so we can unlock Premium features for your account.
5. How We Use Your Information
We use your information to create and manage your account; provide networking, messaging, and content features; personalize your experience and suggestions; process and maintain your subscription; communicate with you about the service; and keep the platform safe, secure, and free of abuse.
6. How We Share Information
Your profile and the content you choose to post are visible to other members as part of OneTake Crew's networking features, subject to your in-app privacy settings. We do not sell your personal information. We share data with trusted service providers who process it on our behalf, including Google Firebase (authentication, database, file storage, hosting, and push notifications) and Giphy (when you search for GIFs). We may also disclose information if required by law or to protect the rights, safety, and security of our users or the public.
7. Data Retention and Deletion
We keep your information for as long as your account is active. You can delete your account at any time from Settings → Delete Account, or by emailing support@onetakecrew.com. When you delete your account we remove your profile and personal information; some content or records may persist temporarily in backups or where retention is required by law.
8. International Data Transfers
OneTake Crew uses cloud infrastructure provided by Google, and your information may be stored and processed on servers located outside your country of residence, including in the United States. We rely on appropriate safeguards for these transfers.
9. Data Security
We take reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Children's Privacy
OneTake Crew is intended for individuals aged 17 and older and may contain mature content. We do not knowingly collect personal information from anyone under this age. If you believe someone under 17 has provided us with personal information, contact us at support@onetakecrew.com and we will delete it.
11. Your Rights and Choices
You can review and update your profile and privacy settings at any time in the app. Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information. To exercise these rights, contact us at support@onetakecrew.com.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will update the "Last updated" date above and, where appropriate, notify you in the app. Continued use of OneTake Crew after changes take effect means you accept the updated policy.
13. Contact Us
If you have any questions or requests regarding this Privacy Policy or your information, contact us at support@onetakecrew.com.